As your clinicians go, so goes your group. How clinicians show up in the exam room, and as local team leaders has a profound impact on the performance and culture of your organization. The value of coaching every clinician individually to assure patient connection, team collaboration, and leadership effectiveness could be immense, but just not feasible given the resources and time required.
So, how do you provide coaching at scale to help every clinician, leader, and team develop the skills to advance patient experience, team collaboration, and leadership impact?
In this session, Dr. Stephen Beeson from Practicing Excellence speaks with Dr. Tom Rehring, vascular surgeon and Chief Experience Officer for Colorado Permanente Medical Group (CPMG). Together they will explore CPMG’s decision, approach, and performance outcomes for coaching 1,200 CPMG physicians synchronously. The session will also explore CPMG’s keys to success, including:
1. Building a culture of coaching to drive engagement and adoption
2. Customizing coaching experiences for different groups of physicians
3. Incorporating coaching participation and outcomes into performance management